Mix and Match

Shipping policy

Shipping Policy (Saudi Arabia – 2026)

Last Updated: June 2026

Thank you for shopping with us. We are committed to delivering your orders across the Kingdom of Saudi Arabia quickly and securely.

1. Shipping Coverage

We currently ship to all major cities and regions within Saudi Arabia, including Riyadh, Jeddah, Dammam, Makkah, Madinah, and surrounding areas.

2. Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Time

  • Major Cities: 1–3 business days
  • Other Regions: 2–5 business days
  • Remote Areas: 3–7 business days

Delivery times may vary due to weather conditions, public holidays, or courier delays.

4. Shipping Charges

  • Shipping costs are calculated at checkout.
  • Free shipping may be offered during promotions or on qualifying orders.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your shipment.

6. Delivery Requirements

Customers must provide a complete Saudi National Address, including building number, district, city, and postal code to avoid delivery delays. Saudi regulations require valid address information for shipments.

7. Delayed Deliveries

If an unexpected delay occurs, we will notify you as soon as possible. In accordance with Saudi e-commerce regulations, customers may be entitled to cancel an order if delivery cannot be completed within the agreed timeframe.

8. Failed Delivery Attempts

If delivery cannot be completed due to an incorrect address, unavailable recipient, or unreachable contact number, the courier may attempt redelivery or return the package to us.

9. Damaged or Missing Items

Please inspect your package upon delivery. If your order arrives damaged or items are missing, contact our support team within 48 hours of receiving the order.

10. Contact Us

For any shipping-related questions, please contact our customer support team through our website or email.

logohub2024@gmail.com