FAQ

Q1: What types of products do you sell?

Ans: At Smart Hub, we offer a variety of high-quality gadgets and mobile accessories, including phone cases, screen protectors, chargers, Bluetooth headphones, power banks, smartwatches, and much more.

Q2: How can I place an order on your website?

Ans: Simply browse our collection, select the products you want, and add them to your cart.  Once you’re ready to checkout, enter your shipping details and payment information, then complete your order. You will receive an order confirmation email once the purchase is successful.

Q3: Do you offer international shipping?

Ans: Yes, we ship worldwide! During checkout, you can select your shipping destination, and we will provide shipping options along with delivery estimates and costs.

Q4: What payment methods do you accept?

Ans: We accept multiple payment options, including major credit and debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Q5: How can I track my order?

Ans: Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website and stay updated on its delivery status.

Q6: What is your return policy?

Ans: We offer a 30-day return policy. If you’re not satisfied with your purchase, you can return it within 30 days for a refund or exchange, as long as the product is unused and in its original condition.

Q7: How do I know if an accessory is compatible with my device?

Ans: Each product page includes detailed descriptions and compatibility information. If you're unsure, feel free to reach out to our customer support team, and we’ll assist you in selecting the right accessory for your device.

Q8: Do you offer warranties on your products?

Ans: Yes, most of our products come with a manufacturer’s warranty. You can find specific warranty details on the product pages, or contact us for more information regarding a specific product.

Q9: Can I change or cancel my order after placing it?

Ans: If you need to make changes or cancel your order, please contact us immediately. We process orders quickly, but we will do our best to accommodate your request if the order hasn't been shipped yet.

Q10: How can I get in touch with customer support?

Ans: If you have any questions or need assistance, you can contact our customer support team via email at [support@smarthub.com] or use our contact form on the website. We aim to respond to all inquiries within 24 hours.